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Privacy Policy

At SWAP ITT., we respect your privacy and are committed to protecting your personal information. This policy outlines what we collect, how we use it, and your rights.

1. Information We Collect

We collect personal information you voluntarily provide when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in promotions or surveys

This may include your name, email, phone number, billing/shipping address, payment details, and preferences.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about orders, products, and services
  • Provide customer support
  • Send marketing communications (if you opt in)
  • Improve our services
  • Meet legal requirements

3. Cookies & Tracking

We use browser storage that is necessary to operate the website. With your permission, we also use Google Analytics to understand how people find and use Swapitt, including pages viewed, searches, shopping actions, device and browser information, approximate location, and anonymous session identifiers.

When a website order is confirmed, we may send Google Analytics the order identifier, value, currency, products and quantities, and associate that purchase with the anonymous browsing session that led to it. We do not send Google Analytics your name, email address, phone number, delivery address, or payment details through this process.

We use this information to measure website performance and improve the shopping experience. Google may process Analytics data outside Australia. You can allow or decline Analytics below and change your choice at any time. Declining Analytics does not affect shopping or checkout.

Current choice: Not chosen

Learn more about how Google uses information from sites that use its services.

4. Third-Party Services

We may share necessary information with trusted third parties for:

  • Payment processing
  • Shipping and delivery
  • Analytics and website performance

These providers are only given the data required to perform their services.

5. Data Security

We implement appropriate safeguards to protect your data, but please note that no system is completely secure.

6. Your Rights

You have the right to:

  • Access and correct your personal data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent at any time

Contact Us

Last updated: October 5, 2026

If you have any questions about this policy, please contact us at:

info@swapitt.com.au